Common questions
Frequently asked questions.
Services
What services do you provide?
Air freight, sea freight, door-to-door delivery, customs clearance, haulage and e-commerce logistics, available from any origin to any destination across Nigeria.
Do you handle air freight?
Yes. Consolidated, priority air freight with real-time status updates, built for time-sensitive cargo.
Do you handle sea freight?
Yes. FCL and LCL options across major global shipping lanes, with port handling and documentation included.
Do you provide haulage or road transport?
Yes, both as part of our Door to Door service and as its own standalone Haulage service for cargo that's moving domestically or by road, on its own.
Do you handle logistics for online/e-commerce sellers?
Yes, through our E-commerce Logistics service, covering import freight, customs clearance and delivery to your warehouse or customers.
Do you handle customs clearance yourselves?
Yes. Our licensed clearance team handles it directly at Nigerian ports and airports, so there's no third-party delay added to your shipment.
Shipping with us
How do I get a shipping quote?
Use the quote form with details of what you're shipping, where it's going, and roughly when. We'll confirm rate and schedule within hours. You can also reach us directly by phone, email or WhatsApp.
Can you deliver directly to my address?
Yes, through our Door to Door service. We coordinate everything from port of origin to your receiving dock, with one point of contact throughout.
Which routes do you cover?
Visit our Routes page for the lanes we currently serve, transit times, and available modes. Don't see your destination? Ask us anyway, most routes can still be arranged.
Can I track my shipment online?
Real-time status updates on air freight bookings are shared directly by our team. A self-service online tracker isn't live on this website yet. For the fastest update on any shipment, contact us by phone, email or WhatsApp with your booking reference.
Company
Where are you based?
Our head office sits on Murtala Muhammed International Airport Road, Lagos, with an operation base at the NAHCO Complex, Ikeja. See the About page for full details and a map.
How long has First Experts Logistics been operating?
We were established in 2005 and became a Public Limited Liability Company in 2011.
How can I contact First Experts?
Call or WhatsApp 0703 134 1072, email info4u@firstexpertslogistics.com, or use the contact form.